by Linda Jamieson | Oct 24, 2022 | Blame Culture, Culture change, Inclusion, Leadership, Learning Lessons, Uncategorized
Learning Response Tools (LRTs) are exactly what they say they are: tools that are designed to facilitate learning in response to an event, most often an adverse one. With the recent publication by NHS England of the new Patient Safety Incident Response Framework...
by Linda Jamieson | May 4, 2020 | Blame Culture, Culture change, Leadership, Uncategorized
Robert Glazers’ excellent blog last week made me wonder what gets in the way of every senior meeting conversation being as honest and open as Alan Mullaly’s board room discussions? Robert explains how, when Alan Mulally first arrived at as CEO at Ford in 2006, the...
by Linda Jamieson | Mar 12, 2020 | Blame Culture, Culture change, Staff engagement, Uncategorized
“We are taught you must blame your father, your sisters, your brothers, the school, the teachers – but never blame yourself. It’s never your fault. But it’s always your fault, because if you wanted to change, you’re the one who has got to...