by Linda Jamieson | Apr 18, 2023 | Culture change, Inclusion, Leadership, Uncategorized
Work to prepare for transition to working within the Patient Safety Incident Response Framework (PSIRF) in the Autumn of 2023 is well underway by healthcare providers across England. Written for all those involved in implementing PSIRF, this article describes some of...
by Linda Jamieson | Dec 21, 2022 | Culture change, Leadership, Uncategorized
Whilst Mozart said “I pay no attention whatever to anybody’s praise or blame. I simply follow my own feelings” , most of us pay a great deal of attention to others’ praise and this has created a serious bias towards one sort of behaviour in our workplaces to the...
by Linda Jamieson | Oct 24, 2022 | Blame Culture, Culture change, Inclusion, Leadership, Learning Lessons, Uncategorized
Learning Response Tools (LRTs) are exactly what they say they are: tools that are designed to facilitate learning in response to an event, most often an adverse one. With the recent publication by NHS England of the new Patient Safety Incident Response Framework...
by Linda Jamieson | Dec 8, 2021 | Culture change, Learning Lessons, Uncategorized
Confirmation bias is a natural human instinct, based on our tendency to favour information that confirms or supports our pre-existing values or beliefs. Its both a protection mechanism and useful for efficient decision-making, but it also makes us resistant to change...
by Linda Jamieson | Jun 28, 2021 | Culture change, Uncategorized
This excellent blog about chronic excessive workload in the UK’s NHS, from the highly respected Suzie Bailey and Michael West at The Kings Fund, makes for disturbing reading yet it has a silver lining. Whilst some of the solutions to the challenges require change at...
by Linda Jamieson | Sep 29, 2020 | Culture change, Learning Lessons, Staff engagement, Uncategorized
What are you going to stop doing this week? This rather unusual question was sparked by this excellent article in HBR exploring the virtues of making business decisions reversible and overpowering the fear of letting go of failing projects. A willingness to change...
