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Disaster recovery: restoring hope after things go wrong

Disaster recovery: restoring hope after things go wrong

by Linda Jamieson | Jan 5, 2023 | Learning Lessons, NHS, Patient Safety, Uncategorized

I’ve recently read “Unnatural Causes” by Dr Richard Shepherd in which he shares a large repertoire of first-hand accounts of his work as a forensic pathologist. It’s a thoroughly absorbing book containing many standout stories, but one of the most striking things I...
AAR’s role in reducing stress among ‘second victims’

AAR’s role in reducing stress among ‘second victims’

by Linda Jamieson | Jun 27, 2022 | NHS, Patient Safety, Uncategorized

Reducing stress is an organisational imperative since workplace pressures continue to be one of the main causes of short and long-term absence. According to research undertaken by CIPD based on responses from 804 organisations, 79% of respondents report some...
Which is better? Learning by listening or learning by talking?

Which is better? Learning by listening or learning by talking?

by Linda Jamieson | May 17, 2022 | Learning Lessons, NHS, Uncategorized

Those of us who are comfortable with speaking at conferences and giving presentations tend to find the experience quite energising and rewarding at several levels. Not only do we have the gratifying boost to our egos when people turn up to listen to us, we have the...
Preparing for PSIRF: After Action Review’s role in patient safety

Preparing for PSIRF: After Action Review’s role in patient safety

by Linda Jamieson | Feb 9, 2022 | Learning Lessons, NHS, Patient Safety, Uncategorized

NHS England’s Patient Safety Team will be launching the new Patient Safety Incident Response Framework (PSIRF) this spring, heralding a significant opportunity to improve patient safety, in part because it will recommend the use of After Action Review (AAR). This...
What can we do to create more open cultures?

What can we do to create more open cultures?

by Linda Jamieson | Feb 14, 2020 | Culture change, Leadership, NHS, Patient Safety, Uncategorized

News reports in whatever country you live in will periodically be dominated by a story whose horror is compounded by the fact that there were bystanders who could have prevented it. We have had one of these this recently in the UK and it shines a light on something...

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