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Overcoming confirmation bias

Overcoming confirmation bias

by Linda Jamieson | Dec 8, 2021 | Culture change, Learning Lessons, Uncategorized

Confirmation bias is a natural human instinct, based on our tendency to favour information that confirms or supports our pre-existing values or beliefs. Its both a protection mechanism and useful for efficient decision-making, but it also makes us resistant to change...
Why learning lessons is nothing without action

Why learning lessons is nothing without action

by Linda Jamieson | Oct 19, 2021 | Learning Lessons, Uncategorized

The term ‘learning lessons’ appears frequently in news items at the moment as governments around the world seek to demonstrate that they are going to prepare better for future pandemics, but what does the term actually mean? Professor Reg Revans said, “There is no...
Why is an empty coffee pot a learning opportunity?

Why is an empty coffee pot a learning opportunity?

by Linda Jamieson | Aug 3, 2021 | Learning Lessons, Staff engagement, Uncategorized

The pandemic did much to disrupt our ways of working and for many organisations this has led to positive shifts in business models and ways of working, creating a learning opportunity out of a crisis. But how can we continue to change and grow without a pandemic to...
Innovation requires restraints

Innovation requires restraints

by Linda Jamieson | May 10, 2021 | Learning Lessons, Staff engagement, Uncategorized

How does putting limitations around something boost innovation and learning? It may seem counterintuitive, but there is plenty of evidence to suggest that humans respond well to having some constraint imposed upon them. The rapid creation and rollout of COVID-19...
The meaning of AAR. What have the words triclosan, frontline and hiraeth got to do with AAR?

The meaning of AAR. What have the words triclosan, frontline and hiraeth got to do with AAR?

by Linda Jamieson | Nov 6, 2020 | Learning Lessons, System Learning, Uncategorized

Making sense of our experience as human beings is heavily dependant on the words we use. This year has demonstrated just how true this is as the creation and adoption of new words has dramatically increased. Major dictionaries such as the OED and Merrriam Webster have...
Five things to stop doing

Five things to stop doing

by Linda Jamieson | Sep 29, 2020 | Culture change, Learning Lessons, Staff engagement, Uncategorized

What are you going to stop doing this week? This rather unusual question was sparked by this excellent article in HBR exploring the virtues of making business decisions reversible and overpowering the fear of letting go of failing projects. A willingness to change...
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