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Learning from supply chain disruption

Learning from supply chain disruption

by Linda Jamieson | Jan 11, 2022 | Learning Lessons, System Learning, Uncategorized

The start of the new year is a perfect time to learn from the experiences of the previous twelve months and in this article, I share some of the lessons that came out of After Action Reviews (AARs) we conducted for clients who had experienced significant supply chain...
Overcoming confirmation bias

Overcoming confirmation bias

by Linda Jamieson | Dec 8, 2021 | Culture change, Learning Lessons, Uncategorized

Confirmation bias is a natural human instinct, based on our tendency to favour information that confirms or supports our pre-existing values or beliefs. Its both a protection mechanism and useful for efficient decision-making, but it also makes us resistant to change...
Why learning lessons is nothing without action

Why learning lessons is nothing without action

by Linda Jamieson | Oct 19, 2021 | Learning Lessons, Uncategorized

The term ‘learning lessons’ appears frequently in news items at the moment as governments around the world seek to demonstrate that they are going to prepare better for future pandemics, but what does the term actually mean? Professor Reg Revans said, “There is no...
Why is an empty coffee pot a learning opportunity?

Why is an empty coffee pot a learning opportunity?

by Linda Jamieson | Aug 3, 2021 | Learning Lessons, Staff engagement, Uncategorized

The pandemic did much to disrupt our ways of working and for many organisations this has led to positive shifts in business models and ways of working, creating a learning opportunity out of a crisis. But how can we continue to change and grow without a pandemic to...
Boosting team productivity is simple once you change your mind-set about team learning

Boosting team productivity is simple once you change your mind-set about team learning

by Linda Jamieson | Jun 28, 2021 | Culture change, Uncategorized

This excellent blog about chronic excessive workload in the UK’s NHS, from the highly respected Suzie Bailey and Michael West at The Kings Fund, makes for disturbing reading yet it has a silver lining.  Whilst some of the solutions to the challenges require change at...
Innovation requires restraints

Innovation requires restraints

by Linda Jamieson | May 10, 2021 | Learning Lessons, Staff engagement, Uncategorized

How does putting limitations around something boost innovation and learning? It may seem counterintuitive, but there is plenty of evidence to suggest that humans respond well to having some constraint imposed upon them. The rapid creation and rollout of COVID-19...
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