by Linda Jamieson | Jan 7, 2020 | Culture change, System Learning, Uncategorized
If you type the term “psychological safety” into a search engine like Google, you will get around 758,000 results and the number is increasing daily. This demonstrates the extent to which this concept has come into vogue, largely as a result of two things; the...
by Linda Jamieson | Dec 19, 2019 | Culture change, Uncategorized
As the Christmas holiday approaches, I enjoy ticking things off my list of the “essentials” and if I get these sorted, I might get on to the “desirables” list too. What makes up this list of “essentials” will vary every year but one consistent element since I became...
by Linda Jamieson | Dec 6, 2019 | Culture change, Patient Safety, Staff engagement, Uncategorized
Have you noticed how some people start to get ready to go home well before their official clock-off time? Every day of the week, the cup washing, desk cleaning, pencil-pot tidying begins and is followed by a long visit to the bathroom and then the coat is put on so...
by Linda Jamieson | Nov 14, 2019 | System Learning, Uncategorized
The scale of the After Action Reviews (AARs) conducted after a meningitis outbreak in Nigeria or a cyclone in Mozambique is much larger than any of the AARs I have been involved in during my career in the NHS and corporate life. Taking days to complete and involving...
by Linda Jamieson | Nov 6, 2019 | Culture change, Uncategorized
Laughter is not often something you would expect to hear at a conference about Patient Safety but it was an uncomfortable type of laughter, not genuine mirth. It happened last month when I was at the Patient Safety Learning Conference in London and Professor Ted...
by Linda Jamieson | Oct 31, 2019 | Culture change, Uncategorized
Despite all the research evidence in support of After Action Review (AAR), we sometimes find that people don’t see why holding AARs might be useful in their organisation. This lack of understanding isn’t about AAR itself, but much more about an innate cognitive bias....
